Your consultation will be scheduled on the same day if your order is placed between 8:00am to 8:00 m. For orders placed after 8:00pm that require a consultation, the consultation will be scheduled for the next day from 8:00am to 8:00pm. You may WhatsApp us with your full name & […]
What happens if a product is out of stock after I complete a teleconsultation? Will I be refunded?
The RM7.99 teleconsultation fee will still be charged, but you will receive a refund for any prescribed items that are out of stock if you have already paid for them.
If I am unsuitable for treatment, can I get a refund for the teleconsultation?
The RM7.99 consultation fee will still be charged, but you will receive a refund for the items prescribed if the treating doctor does not approve the treatment plan.
What is the RM7.99 teleconsultation fee for?
The fee includes the time required by our doctors to evaluate your records, determine whether you are a candidate for treatment, and discuss treatment options with you. Our doctors are paid according to the number of patients they treat, and all consultation fees are given to our medical staff in […]
Is a doctor’s consultation necessary with my purchase?
According to regulations, If your purchase includes prescription medication, it needs a doctor’s consultation.
Why children and teenagers should get this vaccine?
Even though children are less susceptible to getting seriously ill from the COVID-19 infection, they still can get the infection, spread it to others, get ill or complications from it. Vaccinating children and adolescents will protect them and vulnerable people around them such as immunocompromised children, the elderly and other […]
Is Covid 19 vaccine available for children and adolescents?
A few Coronavirus vaccine has been approved to be administered in children and adolescents. Malaysia Ministry of Health has started a vaccination program for this group and more than 80 per cent of the population in this group have received at least one dose of the vaccine.
Will the vaccines give me COVID-19 infection?
No, the vaccines trigger an immune response in your body by introducing it to either the part of the virus or virus that has been weakened or inactivated and not the live virus, so, it will not infect you with Covid.
If I am vaccinated, does it mean I won’t spread the virus if I get infected?
You have a lower risk of spreading the virus after getting a complete vaccination. However, if you are infected with the delta variant, you might be able to spread the virus to others. Therefore it is important for everyone to stay vigilant and still practice social distancing, hand hygiene and […]
I was infected by COVID-19, do I still need to get vaccinated?
Having a prior COVID-19 infection does not necessarily confer protection against the virus. The vaccine is therefore still necessary.