Author Editorial Team

Standard delivery to Indonesia qualifies for free shipping when your order reaches RM1,500 or more.

For deliveries to Singapore:

For deliveries within Malaysia:

Yes. Free shipping is available when your order meets the minimum spend requirement for your selected delivery type. The required minimum spend varies depending on the destination and shipping method.

Shipping fees are based on your delivery country and the delivery method you choose. Different shipping rates apply for standard, same-day, next-day, pre-order, and cold chain deliveries.

At DoctorOnCall, we aim to provide fast, reliable service for all our customers. To help cover the logistical and operational costs associated with smaller orders, a small order fee will apply for orders under RM10. This allows us to maintain the high level of service you expect, without sacrificing speed […]

Malaysia: Standard delivery takes 3-5 working days, while same-day and special delivery options are also available. Singapore: Delivery typically takes 3-9 working days. Indonesia: Delivery usually takes around 3-9 working days.

Please contact our customer support team immediately with details of the issue, and we will assist you accordingly. To process a claim for a damaged item, please provide the following photos and answer the following questions: These photos and answers will help us assess the situation and process your claim […]

IN STOCK: This indicates that the product is currently available in our partnered pharmacy and ready to be shipped. Customers can place an order for this product, and it will be processed for delivery accordingly. NOT AVAILABLE: This status signifies that the product is currently out of stock and unavailable […]