All e-Invoice requests must be made by the third day of the following month after the transaction date.Requests received after this date may not be processed, as the transaction would have been finalized and reported to the Inland Revenue Board of Malaysia (LHDN) in accordance with e-Invoice compliance requirements.
How do I request my e-Invoice?
You will receive an order completion email with a QR code to request for the e-Invoice, please fill up the details requested and the e-Invoice will be emailed to you once it has been validated by LHDN.
What information is shared with LHDN?
The information shared includes details such as your name,address, identification number, tax identification number, contact information, transaction date, amount, and description of the product or service purchased.
What is an e-Invoice?
An e-Invoice is an electronic version of an invoice that is validated in real time by the Inland Revenue Board of Malaysia (LHDN). It replaces traditional paper or PDF invoices as part of Malaysia’s digital tax compliance initiative. As required by Malaysian tax law, DoctorOnCall must issue e-Invoices for all […]
Are consultation fees and healthcare packages subject to Service Tax (SST)?
Yes. In accordance with the Service Tax Act 2018 and the latest update effective 1 July 2025, a 6% Service Tax (SST) is applicable to healthcare services provided to non-Malaysian citizens.This includes services such as online consultations, telemedicine, allied health services, health screenings, laboratory tests, and complete service packages when billed to foreign patients. Please note: The purchase of […]
