How can we assist you?

Why is there a small order fee?

What are the estimated delivery times for Singapore, Malaysia, and Indonesia?

What should I do if I receive the wrong item or a damaged product?

What do the following statuses “IN STOCK” and “NOT AVAILABLE” on any product page mean?

What are the Shipping fees at DoctorOnCall?

Is a doctor’s consultation necessary with my purchase?

What are the delivery options available on DoctorOnCall?

Is the delivery fee of my purchase free of charge?

How do I pay for the medication?

How is my order packaged and delivered?