Diagnoses are made by trained doctors through a series of questions resulting in a differential diagnosis. If a doctor feels he/she needs more information to provide a diagnosis, he/she will recommend a physical consultation. There are limitations to a diagnosis without a physical observation being made. DoctorOnCall aims to supplement […]
What if I forgot my password?
You can go to Forgot Password and proceed with your email or mobile number
What are the operating hours for DoctorOnCall?
Our online pharmacy and medical consultation operate from 8:00 AM to 8:00 PM everyday including Public Holidays. Medical related inquiry service is available from 9:00 AM to 6:00 PM from Monday to Friday via our live chat (excluding weekends and public holidays).
Is DoctorOnCall available on mobile app?
Yes. DoctorOnCall’s app is available on Google Play Store and iOS App Store.
What is DoctorOnCall’s Privacy and Security Policies?
At DoctorOnCall, your privacy and security are extremely important to us. We are committed to protect the confidentiality of your personal information and restrict patient information to only authorised personnel and your doctor. This information is kept private, unless consent is granted by the patient. Click here to read more […]
Who are the doctors at DoctorOnCall?
All doctors partnered with DoctorOnCall are MOH-registered and have at least 6 years of practice in their experiences. As such, our panel doctors have a valid MMC Registration and Annual Practicing Certificate (APC).
How do I connect to a doctor?
You can simply get connected to our doctor by clicking this link and choose your preferred mode of consultation.
Does DoctorOnCall have a physical clinic / pharmacy?
DoctorOnCall operates solely as an online platform. We do not have a physical clinic/pharmacy.
What is DoctorOnCall?
DoctorOnCall is an online health provider, offering medication, online consultation services and allowing consumers to get the medical services they need instantly.
