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How soon will a consultation be scheduled after placing my order?
What happens if a product is out of stock after I complete a teleconsultation? Will I be refunded?
If I am unsuitable for treatment, can I get a refund for the teleconsultation?
What is the RM7.99 teleconsultation fee for?
Is a doctor’s consultation necessary with my purchase?
Does DoctorOnCall provide home visits or emergency services?
Can I get Medical Certificate (MC) from DoctorOnCall?
How is the diagnosis made without any physical observation being made?
Who are the doctors at DoctorOnCall?
How do I connect to a doctor?
DoctorOnCall is Malaysia's first and largest digital healthcare platform, bringing easier and more affordable access to medicines through our online pharmacy. We provide digital health services including our Online Pharmacy and Video Consultations. With the best prices, quick service and ease of use, taking care of your health just became a lot easier with DoctorOnCall.
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+603 8408 2000
or +6010 215 1669
Email
contact@doctoroncall.com.my